Best Western Plus Austin Central Hotel, Austin

The hotel rooms, although small with two beds, were surprisingly clean and comfortable, equipped with useful amenities like a microwave, coffee pot, and refrigerator with a small freezer, making our week-long stay convenient. The lack of overpowering cleaning scents was a pleasant surprise. On the downside, there were some service hiccups, such as a less-than-friendly attitude from one staff member and minor inconveniences like a paper towel outage in the fitness room. The location was convenient for highway access and dining options, although it did not exude a high-end ambiance due to nearby budget hotels and some loitering issues. The dining experience was enjoyable, offering a variety of breakfast options by the pool area. Overall, a decent stay with some room for improvement in service and ambiance.

The hotel offered a nice, clean, and reasonably priced stay with included breakfast. The rooms were extremely nice and clean. However, the location had some drawbacks like neighboring an eyesore building and attracting certain crowds. The dining experience was mixed, with some delicious options but also some poor quality food. Despite this, the service was knowledgeable, friendly, and informative.

I really enjoyed my stay at this hotel. Although the rooms were a bit smaller than expected and getting luggage in was a bit of a challenge, the friendly and helpful service made up for it. The location was convenient for me, but not ideal for walking around. The dining experience was great, but the facilities could use some improvement.